Privacy Policy
for Novatrax Solutions LLC
Effective Date: 09/01/2025
Novatrax Solutions LLC (“Novatrax,” “we,” “our,” or “us”) is committed to safeguarding information entrusted to us. This Privacy Policy explains how we collect, use, protect, and manage information obtained through our website and in the course of providing professional services.
This Policy should be read in conjunction with our Terms & Conditions and any applicable contractual agreements.
1. Scope & Applicability
This Privacy Policy applies to:
Visitors to the Novatrax Solutions LLC website
Prospective clients and partners
Clients receiving consulting, managed services, cybersecurity, or related professional services
Where a written contract exists, the terms of that contract control in the event of a conflict.
2. Information We Collect
a. Information Provided Voluntarily
We may collect business-related information such as:
Name, title, organization, email address, and phone number
Information submitted through contact forms or inquiries
Information provided during onboarding or service discussions
We do not intentionally collect sensitive personal data unless required by contract.
b. Automatically Collected Information
When accessing our website, limited technical information may be collected, including:
IP address
Browser and device type
Pages accessed and general usage activity
This data is used solely for security, operational integrity, and performance monitoring.
3. Use of Information
Information collected is used only for legitimate business purposes, including:
Responding to inquiries and communications
Providing contracted services
Maintaining operational security
Meeting legal, regulatory, and contractual obligations
Novatrax does not sell, lease, or trade personal information.
4. Federal, Defense & Public-Sector Clients (DFARS / FAR Alignment)
For government, defense, or public-sector engagements:
Information is handled strictly in accordance with applicable FAR, DFARS, agency requirements, and contract clauses
Data use is limited to the scope necessary to perform contracted services
Nothing in this Policy expands data rights or obligations beyond those expressly stated in executed agreements
Novatrax does not represent itself as a government authority or regulatory body.
5. Managed Services & Operational Access
For Managed IT or Managed Security Services:
Access to systems or data is limited to the minimum necessary to perform agreed services
Access, monitoring, logging, and data handling are governed by the applicable agreement or SLA
Novatrax does not assume ownership of client data
Clients retain responsibility for data governance, classification, and backups unless otherwise defined in writing.
6. Safeguards & Security Controls
Novatrax maintains reasonable administrative, technical, and physical safeguards designed to:
Protect information from unauthorized access, disclosure, or misuse
Support confidentiality, integrity, and availability of systems
Security controls are implemented in alignment with industry best practices and contractual requirements but do not guarantee the prevention of all incidents.
7. Confidentiality
Non-public information shared with Novatrax is treated as confidential and handled in accordance with:
Executed confidentiality or non-disclosure agreements
This Privacy Policy
Applicable federal, state, and local laws
8. Third-Party Services
Our website or services may reference or integrate third-party tools or platforms. Novatrax is not responsible for third-party privacy practices, security controls, or content.
Use of third-party services is subject to their respective terms and policies.
9. Cookies & Analytics
We may use cookies or similar technologies to support:
Website functionality
Usage analysis
Security monitoring
Users may manage cookie preferences through browser settings. Disabling cookies may affect site functionality.
10. Data Retention
Information is retained only for as long as necessary to:
Fulfill business or contractual purposes
Meet legal, regulatory, or audit requirements
Retention periods may vary based on contract terms.
11. Updates to This Policy
This Privacy Policy may be updated periodically. Revisions will be posted with a new effective date. Continued use of our website or services constitutes acceptance of the updated Policy.
12. Governing Law
This Privacy Policy is governed by the laws of the State of New Mexico, without regard to conflict-of-law principles.
13. Contact Information
Questions regarding this Privacy Policy may be directed to:
Novatrax Solutions LLC
📧 Email: precurment@novatraxsolutions.com
📍 New Mexico, USA