Terms & Conditions
for Novatrax Solutions LLC
Effective Date: 09/01/2025
These Terms & Conditions (“Terms”) govern your access to and use of the Novatrax Solutions LLC website, services, and related content. By using our website or engaging our services, you agree to these Terms. If you do not agree, please discontinue use.
1. Company Overview
Novatrax Solutions LLC (“Novatrax,” “we,” “our,” or “us”) is a technology consulting and services firm providing IT consulting, cybersecurity, managed IT services, cloud solutions, risk management, compliance support, and related professional services.
All services are subject to written agreements, proposals, Statements of Work (SOWs), or contracts.
2. Website Use
You agree to use this website only for lawful and authorized purposes. You may not:
Attempt to access restricted systems or data
Interfere with website security or functionality
Upload malicious software or harmful code
Copy, scrape, or reuse content without written permission
We reserve the right to suspend or terminate access at any time.
3. Information Accuracy & No Guarantees
Website content is provided for informational purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that content is complete, current, or free from errors.
Technology, cybersecurity, and compliance outcomes depend on many variables. No guarantees are implied unless expressly stated in a written agreement.
4. Client Engagements & Contractual Control
No website content constitutes a binding offer. All services are governed exclusively by:
Executed contracts or agreements
Defined scope, deliverables, and timelines
Applicable federal, state, or agency requirements
In the event of a conflict, the executed agreement controls.
5. Government & Federal Contracting Disclaimer
For government, defense, or public-sector clients:
Services are provided in accordance with applicable federal, state, and agency regulations
Nothing on this website modifies or supersedes contract clauses required by law
Compliance obligations are limited to those expressly stated in executed agreements
Novatrax does not represent itself as a government authority or regulatory body.
6. Managed Services Terms
For Managed IT or Managed Security Services:
Services are delivered based on the agreed service tier and scope
Response times, monitoring, maintenance, and exclusions are defined in the applicable agreement or SLA
Novatrax is not responsible for issues caused by unsupported systems, third-party vendors, or client-controlled changes
Managed Services do not guarantee uninterrupted operation or complete prevention of cyber incidents.
7. Intellectual Property
All website content, branding, documentation, and materials are the property of Novatrax Solutions LLC or its licensors and are protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
8. Confidentiality & Data Handling
Non-public information shared with Novatrax is treated as confidential and handled in accordance with:
Executed confidentiality agreements (if applicable)
Our Privacy Policy
Applicable data protection and security laws
We implement reasonable administrative, technical, and physical safeguards.
9. Third-Party Services & Links
This website may reference or link to third-party tools or services. Novatrax is not responsible for third-party content, security practices, or availability.
Use of third-party services is at your own discretion and subject to their terms.
10. Limitation of Liability
To the fullest extent permitted by law, Novatrax Solutions LLC is not liable for indirect, incidental, consequential, or special damages arising from:
Website use
Reliance on informational content
Service interruptions or cybersecurity incidents
Total liability is limited to the fees paid under the applicable agreement.
11. Indemnification
You agree to indemnify and hold harmless Novatrax Solutions LLC from claims, damages, or expenses resulting from misuse of the website or violation of these Terms.
12. Privacy Policy
Use of this website is also governed by our Privacy Policy, which explains how information is collected, used, stored, and protected. These Terms and the Privacy Policy should be read together.
13. Modifications
We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles.
15. Contact Information
For questions regarding these Terms:
Novatrax Solutions LLC
📧 Email: precurment@novatraxsolutions.com
📍 New Mexico, USA